CanVietConnect.ca – Terms and Conditions

Effective Date
: 27 August 2026

These Terms and Conditions (“Terms”) govern your access to and use of the CanVietConnect.ca website (the “Site”), and all products, materials, and tools offered through CanViet Connect Inc. (“CanViet Connect”, “we”, “our”, or “us”). By using the Site, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, you may not use the Site or purchase our products.

1. About CanViet Connect

CanViet Connect Inc. owns and operates CanVietConnect.ca. The platform offers ready-to-use document templates and general informational resources for Canadian businesses exploring, entering, or operating in the Vietnamese market. The AI Chatbox is provided solely to help users explore available products and general information.


All materials provided on the Site, including but not limited to content, resources, tools, documents, templates, images, and proprietary software (collectively, “CanVietConnect Content”), are owned by or licensed to CanViet Connect Inc. and are protected under intellectual property laws.

2. Use of Our Products and Content

A. Permitted Use

You may access and use the Site and CanVietConnect Content solely for lawful purposes and in connection with evaluating or using our products. Any use of our materials beyond personal or internal business use, unless expressly authorized by us in writing, is prohibited.


Upon purchase, you are granted a limited, non-transferable license to use certain documents or tools (the “Licensed Material”) for your own business purposes. This license allows you to:

  • Use the documents or tools for their intended purposes;
  • Print or duplicate the materials as necessary for your business dealings.

This license remains in effect unless terminated in accordance with these Terms.

3. No Legal Representation or Legal Advice

CanVietConnect provides ready-to-use document templates and general informational resources for businesses entering and operating in Vietnam. We are not a law firm and do not provide legal advice, legal representation, legal opinions, or customised legal documents. Purchasing or using our products, accessing our Site, or communicating with our team does not create a solicitor-client or other professional relationship.

Any assistance from our team or AI Chatbox is limited to helping you identify available products and does not constitute legal or professional advice. You should consult a qualified legal professional in Vietnam before using any template for matters that may have significant legal consequences.

4. Usage Limitations

You agree not to reproduce, modify, resell, or redistribute any part of CanVietConnect Content without prior written consent. Specifically, you are not permitted to:

  • Share or publish materials publicly or commercially;
  • Incorporate our products into competing platforms;
  • Reverse engineer or extract our code.

Licenses issued under these Terms are exclusive to the individual or entity purchasing access. If multiple users within a business require access, a separate license must be purchased for each user.

We reserve the right to restrict or revoke access to any user, company, or group that misuses our products or violates these Terms.

5. Ownership and Intellectual Property

All content, tools, and products provided by CanViet Connect—including branding, design, copy, code, and original resources—are protected under Canadian and international intellectual property laws. You may not copy, adapt, publish, or exploit any part of our materials without express permission.

  • All intellectual property rights remain the sole property of CanViet Connect;
  • You will only use the content in compliance with these Terms;
  • Any unauthorized use or distribution may subject you to liability, including damages
6. Disclaimers and Limitations

A. Product and Content Disclaimer

Our products and content are offered “as is” without guarantees of accuracy, completeness, or fitness for any specific purpose. While we strive to ensure the reliability of our tools, we cannot promise they are error-free or suitable for every business context.

Users are solely responsible for reviewing, adapting, and validating any document before using, signing, filing, or submitting it.

B. Limitation of Liability

To the fullest extent permitted by law, CanViet Connect’s total liability to you for any claims shall not exceed the total fees you have paid us for the specific product giving rise to the claim.

7. Refund Terms

Product purchases are subject to the Refund Policy set out in Section 15 below.

8. Privacy Commitment

Your personal information is handled in accordance with our Privacy Policy.By using the Site or purchasing our products, you consent to our data handling practices as outlined in that policy.

9. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada. Any legal disputes will be subject to this jurisdiction.

10. Dispute Resolution and Arbitration

If a dispute arises and cannot be resolved through informal means, both parties agree to resolve the issue through binding arbitration in Vancouver, British Columbia. Each party will be responsible for their own legal costs unless the arbitrator decides otherwise.

Exceptions include claims involving intellectual property or requests for injunctive relief, which may be pursued through court proceedings.

11. Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in any class or representative legal action against CanViet Connect.

12. Modifications

CanViet Connect may update these Terms from time to time. Material changes, such as pricing, will be communicated in advance. Continued use of the Site constitutes your acceptance of any updates.

13. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any product-specific license terms, constitute the complete agreement between you and CanViet Connect regarding your use of our Site and products.

15. Refund Policy

At this time, CanViet Connect offers a 14-day refund policy for product purchases through our platform. If you change your mind, you may request a full refund within 14 days of your initial purchase, provided that the product has not been downloaded. After this 14-day period, or after the product has been downloaded, all sales are final. We continue to encourage users to fully evaluate the products described on our website prior to making a purchase.

If you have any questions about these Terms, please contact us at:

Email: [email protected]