At CanViet Connect Inc., we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in accordance with the British Columbia Personal Information Protection Act (PIPA) and, where applicable, the federal Personal Information Protection and Electronic Documents Act (PIPEDA).
CanViet Connect Inc., is responsible for all personal information under its control. We have designated a Privacy Officer who ensures compliance with this policy and applicable privacy legislation.
If you have any questions or concerns about our handling of personal information, please contact:
Privacy Officer
CanViet Connect Inc.
7792 Windsor Street, Vancouver, BC, V5X 4A5
info@canvietconnect.ca
902 809 0211
We may contact you regarding your account, updates to our services, or relevant offers via email, text message, phone, or other communication channels.
We collect personal information for the following purposes:
We will identify the purposes for collection at or before the time of collection.
We collect, use, or disclose your personal information only with your knowledge and consent, except where otherwise permitted or required by law. Consent may be express or implied, depending on the sensitivity of the information and the context.
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice.
We collect only the personal information necessary for the purposes identified in this policy, including:
We do not collect unnecessary information.
We collect personal information directly from you, as well as from:
We use your personal information only for the purposes for which it was collected, or as required by law. We will not disclose your information to third parties without your consent, except where permitted or required by law.
We retain personal information only as long as necessary to fulfill the purposes identified, or as required by legal, accounting, or regulatory requirements. When no longer needed, information is securely destroyed or anonymized.
We take reasonable steps to ensure that the personal information we collect is accurate and complete. You may request correction of your information at any time by contacting our Privacy Officer.
We use physical, organizational, and technological safeguards to protect your personal information from unauthorized access, use, or disclosure. These include:
We make this Privacy Policy publicly available and are transparent about our practices relating to the management of personal information. You can contact our Privacy Officer for further details.
You have the right to request access to your personal information in our custody or control. Upon request, we will inform you of the existence, use, and disclosure of your information, and provide access subject to limited exceptions under the law.
Requests must be made in writing and may require identity verification.
If you have concerns about how we handle your personal information, we encourage you to first contact our Privacy Officer. If your concerns are not resolved, you may contact the Office of the Information and Privacy Commissioner for British Columbia:
Office of the Information and Privacy Commissioner for BC
Website https://www.oipc.bc.ca
Phone: 250-387-5629
If PIPEDA applies, you may also contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca.
You can opt out of promotional communications through your account settings or by contacting us. Please note that we may still send you non-promotional service-related messages.
If we store or process personal information outside British Columbia (e.g., in another province or country), we will ensure appropriate contractual or other safeguards are in place to protect your information in accordance with BC PIPA and applicable laws.
We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.