CanVietConnect.ca – Terms and Conditions

Effective Date
: May 19, 2025

These Terms and Conditions (“Terms”) govern your access to and use of the CanVietConnect.ca website (the “Site”), and all services, materials, and tools offered through CanViet Connect Inc. (“CanViet Connect”, “we”, “our”, or “us”). By using the Site, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

1. About CanViet Connect

CanViet Connect Inc. owns and operates CanVietConnect.ca. The platform is designed as a comprehensive support solution for Canadian businesses exploring or entering the Vietnamese market, offering tools such as AI-driven market analysis, HR and recruitment assistance, cultural and language support, financial guidance, and more.


All materials provided on the Site, including but not limited to content, resources, tools, documents, templates, images, and proprietary software (collectively, “CanVietConnect Content”), are owned by or licensed to CanViet Connect Inc. and are protected under intellectual property laws.

2. Use of Our Services and Content

A. Permitted Use

You may access and use the Site and CanVietConnect Content solely for lawful purposes and in connection with evaluating or using our consultancy services. Any use of our materials beyond personal or internal business use, unless expressly authorized by us in writing, is prohibited.


Upon subscription, trial registration, or purchase, you are granted a limited, non-transferable license to use certain documents or tools (the “Licensed Material”) for your own business purposes. This license allows you to:

  • Use the finalized documents or tools for their intended purposes;
  • Print or duplicate the materials as necessary for your business dealings.

This license remains in effect for the term outlined in your service agreement, or until terminated by either party.

3. No Legal Representation or Legal Advice

CanVietConnect is a consulting platform—not a law firm. We do not offer legal advice, and your use of our site and services does not create a solicitor-client relationship.

Our tools and resources are developed to assist with general business decisions. However, for legal matters or documentation that carries significant legal consequences, we strongly recommend consulting with a qualified attorney in your jurisdiction.

Legal Advice: includes but is not limited to:

  • Advice on legal strategies or rights;
  • Guidance on which legal documents to use in your situation;
  • Interpretation of laws or regulations;
  • Reviewing or modifying your legal contracts.

If any communication from our team appears to offer legal advice, please disregard it and notify us immediately.

4. Usage Limitations

You agree not to reproduce, modify, resell, or redistribute any part of CanVietConnect Content without prior written consent. Specifically, you are not permitted to:

  • Share or publish materials publicly or commercially;
  • Incorporate our services into competing platforms;
  • Reverse engineer or extract our code.

Licenses issued under these Terms are exclusive to the individual or entity purchasing access. If multiple users within a business require access, a separate license must be purchased for each user.

We reserve the right to restrict or revoke access to any user, company, or group that misuses our services or violates these Terms.

5. Ownership and Intellectual Property

All content, tools, and services provided by CanViet Connect—including branding, design, copy, code, and original resources—are protected under Canadian and international intellectual property laws. You may not copy, adapt, publish, or exploit any part of our materials without express permission.

  • All intellectual property rights remain the sole property of CanViet Connect;
  • You will only use the content in compliance with these Terms;
  • Any unauthorized use or distribution may subject you to liability, including damages.
6. Disclaimers and Limitations

A. Service Warranty:

Our services and content are offered "as is" without guarantees of accuracy, completeness, or fitness for any specific purpose. While we strive to ensure the reliability of our tools, we cannot promise they are error-free or suitable for every business context.

We do not verify client identities or electronically signed documents. Users are solely responsible for validating any electronic documentation generated via our platform.

B. Limitation of Liability:

To the fullest extent permitted by law, CanViet Connect's total liability to you for any claims shall not exceed the total fees you have paid us. For services involving document creation or consultation, the limit of liability is restricted to the amount paid for the specific service in question.

7. Refunds and Guarantee Terms

Our refund and guarantee policies are as follows:

  • Free Trials: No charges will be refunded if a free trial automatically converts and is not canceled in time.
  • Service Guarantees:If you qualify for a service-related guarantee explicitly stated on the Site, you may be eligible for reimbursement up to CAD $80. Legal judgment claims resulting from clear CanViet Connect errors are capped at CAD $6,000 and must meet all eligibility criteria.

You must report any claim within 30 days of your purchase to be considered.

8. Privacy Commitment

Your personal information is handled in accordance with our Privacy Policy.By using our services, you consent to our data handling practices as outlined in that policy.

9. Governing Law

These Terms are governed by the laws of the Province of British Columbia, Canada. Any legal disputes will be subject to this jurisdiction.

10. Dispute Resolution and Arbitration

If a dispute arises and cannot be resolved through informal means, both parties agree to resolve the issue through binding arbitration in Vancouver, British Columbia. Each party will be responsible for their own legal costs unless the arbitrator decides otherwise.

Exceptions include claims involving intellectual property or requests for injunctive relief, which may be pursued through court proceedings.

11. Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in any class or representative legal action against CanViet Connect.

12. Modifications

CanViet Connect may update these Terms from time to time. Material changes, such as pricing, will be communicated in advance. Continued use of the Site constitutes your acceptance of any updates.

13. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the complete agreement between you and CanViet Connect regarding your use of our platform and services.

15. Refund Policy

At this time, CanViet Connect does not offer refunds for any purchases or services rendered through our platform. By proceeding with a payment, you acknowledge and agree that all sales are final. We encourage users to fully evaluate our offerings through consultations prior to committing to any paid services.

If you have any questions about these Terms, please contact us at:

Email: canviet@googlegroups.com or info@canvietconnect.ca